Developer licenses

Vote:
 

I recently lost the ability generate developer licenses over at license.episerver.com.

I've tried contacting EpiServer support as well as our contact over at EpiServer and have not been able to get an answer, unfortunately.

Has anyone else had trouble recently with generating licenses?  I'm assuming our company (VML) lost partner status or my account lost association with VML's partner account somehow which caused this, but I can't get confirmation on that.

Any help would be welcome!

#194106
Jun 13, 2018 17:10
Vote:
 

Ben,

Have you tried sending an email to licenseadmin@episerver.com?

For more info, see https://license.episerver.com/ .

#194112
Jun 13, 2018 19:17
Vote:
 

I did write them, but got no reply.  I'll write again and see what happens!

#194117
Jun 13, 2018 20:41
Vote:
 

If they do not answer I would mail to support@episerver.com and ask them to look into it.

#194129
Jun 14, 2018 8:54
Vote:
 

Thanks, Henrik.  I just sent them a note too.

#194150
Jun 14, 2018 15:57
Vote:
 

Thanks for your help, Bob and Henrik.  I emailed support@episerver.com and they got the ball rolling to fix my access.

#194705
Jun 28, 2018 15:14
This topic was created over six months ago and has been resolved. If you have a similar question, please create a new topic and refer to this one.
* You are NOT allowed to include any hyperlinks in the post because your account hasn't associated to your company. User profile should be updated.