ComponentArt license error

Daryl Partridge

Vote:

Through the Mail tab of EPiServer CMS edit mode, I clicked on 'Sent Mailings'. Then clicked on any of the items under the list shown on this page I get the errors below. Is this not part of EPiServer Mail? What licenses - if any - do I need to get?

ComponentArt
TabStrip :: Unlicensed version.

This version is licensed for single
application use only.

You can download the free trial version here.

ComponentArt
MultiPage :: Unlicensed version.

This version is licensed for single
application use only.

You can download the free trial version here.

#55053

Nov 17, 2011 15:15

Huy Le

Vote:

If your IIS is 6 then please make sure that you have the lines below inside the node <httpModules>
<add name="EPiServerCommon"
type="EPiServer.Common.Web.HttpModule, EPiServer.Common.Web"/>
and the belows ;.inside the node <httpHandlers>
<add verb="GET"
path="cachedimageservice.axd"
type="ComponentArt.Charting.CachedImageService,ComponentArt.Charting.WebChart"/>
<add verb="*"
path="CartLicense.axd" type="ComponentArt.Silverlight.Server.LicensingHandler, ComponentArt.Silverlight.Server"/>

You can do the same with IIS 7 with correct configuration format

#55059

Edited, Nov 17, 2011 16:13

Daryl Partridge

Vote:

I added these entries into the web.config and recycled the App pool but it did not seem to make any difference. We have a number of EPiServer CMS sites on the server, e.g. test, UAT, live. Could that be a factor? The error occurs on all sites.

Also the only two obvious ComponentArt assemblies are: ComponentArt.WebChart.RedistributableLicenseProvider.dll and ComponentArt.Charting.WebChart.dll. Are we missing any?

#55062

Nov 17, 2011 16:55

Huy Le

Vote:

I would like to ask for more information like web.config and other stuffs, so that can you register a support ticket, here is the link?

#55063

Nov 17, 2011 17:38

jwilkinsonamaze

Vote:

Experiencing the same issue in Commerce, did anyone manage to fix this?

#151329

Jul 15, 2016 14:41